Cookies Policy

Our website uses cookies. Insofar as those cookies are not strictly necessary for the provision of the Flour & Ash website and our services, we will ask you to consent to our use of cookies when you first visit our website.

Credit

  • This document was created using a template from SEQ Legal (https://seqlegal.com) but has been tailored to our specific needs and circumstances.

About cookies

  • A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

  • Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

  • Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

Cookies that we use

  • Essential, performance and functionality website cookies: These cookies are strictly necessary to provide you with services available through our website. They are also used to enhance the performance and functionality of our website.

  • Analytics and customisation cookies: We use these cookies to collect information to help us understand how you use our website. These help us to understand how effective our marketing campaigns are and also help us to tailor our website to create a better user experience.

  • Advertising cookies: These cookies are used to make advertising messages more relevant to you and in some cases selecting advertisements that are based on your interests.

  • Social networking cookies: We use these cookies to gather information on areas of our website that you have looked at for social media remaketting purposes. This way we can show you ads base on our services that you may be interested in.

Cookies used by our service providers

  • Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

  • We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy/

  • We use Google Adwords to remarket. This service uses cookies to gather information about pages of our site that your have visited and actions you have taken. We will then use this information to remarket our services to you based on this information. Google's privacy policy is available at: https://www.google.com/policies/privacy/

  • We use the Facebook pixel to remarket. This service uses cookies to gather information about pages of our site that your have visited and actions you have taken. We will then use this information to remarket our services to you based on this information. Facebook’s privacy policy is available at: https://www.facebook.com/about/privacy/update

Managing cookies

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

(a)    https://support.google.com/chrome/answer/95647?hl=en (Chrome);

(b)    https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

(c)    http://www.opera.com/help/tutorials/security/cookies/ (Opera);

(d)    https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

(e)    https://support.apple.com/kb/PH21411 (Safari); and

(f)    https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

  • Blocking all cookies will have a negative impact upon the usability of many websites.

  • If you block cookies, you will not be able to use all the features on our website.

Our details

  • This website is owned and operated by Hyde & Co Group.

  • We are registered in England under NEW CITY TRADING LTD registration number 11857502, and our registered office is at 30 Clare St, Bristol BS1 1HY

  • Our principal place of business is at 30 Clare Street, Old City, Bristol, BS1 1YH

  • You can contact us:

(a) by post, to the postal address given above;

(b) using our website contact form https://www.flourandash.com/contact

(c) by telephone, on 07885970814

(d) by email, using the email address published on our website Karen@hydeandco.com